Inform every action
Provide users with real answers, not just search results. Receive personalised and relevant responses from thoughtfully curated content.
Answers on trusted data
Consistent and reliable responses, alongside clear explanations and transparency, help users comprehend and have confidence in the source of the answers.
Plug-and-play simplicity
Utilise a user-friendly solution that is quick to set up and simple to navigate, saving you money and minimising potential challenges. All on top of a governed, independent platform.
Enterprise Connectivity
Leverage trusted enterprise connectors
Connect to a broad range of systems and platforms out of the box
Fully managed knowledge base
Manage your content in a seamless, “always on” AI index
No infrastructure to handle, all within the security of your Qlik Cloud tenant
Embeddable assistant
Ask questions directly with a prebuilt UI
Access from Qlik Talend Cloud, within other platforms, or customise with market-leading APIs
Explainable answers
All answers are supported by citations to source content
Users are empowered to access underlying content and qualify answers
Answer review portal
Collect user feedback to review and refine managed content
Easily understand what your users are asking and the quality of the responses they receive
Deliver institutional knowledge
Sales teams and operations managers can make better decisions and take smarter action by getting insights from knowledge repositories like SharePoint, Confluence, and others.
Ensure better
customer support
Ensure sales teams and case workers can gain new insights from CRM contact logs, support tickets and service systems — including Salesforce, Zendesk, and ServiceNow — and more.
Improve service
and satisfaction
Customer support personnel — and customers — get clear, high value answers from product documentation and community forums.
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