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Hospitality data solutions for UK operators

Hospitality teams gather huge volumes of data; from POS, bookings, staffing and stock. The problem isn’t access. It's turning that mess into actionable insights on labour cost percentage, covers per hour, like-for-like sales and average transaction value.

We help operators go from fragmented systems to clear, timely insights. The kind that actually helps improve sales, cut costs and make faster decisions.

The kind that finally gets you out of survival mode.

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The daily reality in hospitality data management 

❌ Reports take hours to compile

❌ GMs can’t access real-time data during busy shifts

❌ You arrive on-site without the right numbers

❌ Booking, EPOS and labour data don’t talk to each other

❌ In-house analytics is too expensive to scale

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In 2025, Ometis acquired hospitality analytics specialists Tahola. Together, we now offer both off-the-shelf and bespoke data solutions built around the real needs of operators.

How we help hospitality operators:

1. Tahola-AI: fully managed hospitality reporting

Tahola-AI is a monthly subscription service that connects your systems like Zonal, Fourth, Collins, and more, into a single, live reporting platform.

Operators use it to cut hours of manual reporting, reduce software complexity, and give teams access to the right figures daily, not weekly.

What’s included:

  1. Pre-built dashboards tracking sales, labour cost percentage, covers, booking conversion and site performance
  2. Automated reports showing food costs, ATV, revenue per available seat and other hospitality KPIs
  3. Mobile-ready views for GMs, ops teams and regional managers
  4. Integration with tools like Zonal, Fourth, Collins, Access and more

Download Tahola-AI guide
 
Read more about Tahola-AI

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tortilla white

“Tahola-AI saves our Operations and Finance teams hours each week and helps us spot opportunities we were missing before, all for a fixed monthly fee.”

Andrew Brook Tortilla

Andrew Brook

Technology Director at Tortilla
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2. Bespoke hospitality data solutions

For operators with specific requirements, we build custom data solutions using technologies like Qlik, Snowflake and Microsoft.

Examples of our hospitality projects:

  • Centralised data warehouses to consolidate EPOS, bookings, labour and finance in one place
  • Cloud migrations to move legacy reporting into scalable, secure infrastructure
  • Automated multi-source reporting that replaces manual spreadsheets with live dashboards
  • Role-specific dashboards for finance, marketing, operations and senior leadership
  • “What if” analysis tools to model scenarios around pricing, staffing or site performance
  • AI-ready reporting environments built with Qlik, Snowflake or Microsoft
All built with a commercial lens, giving you insights that drive decisions, not just more data to look at.

Join 250+ of our UK hospitality customers including:

  • PizzaExpress-2
  • TOCA Social
  • Nightcap-1
  • Rudys
  • Pieminister
  • Butlins
  • Revolution
  • GDK-1
  • Alberts Schloss
  • Tortilla-1
  • klarent white

Speak to an expert

How we solve hospitality data challenges:

Unified EPOS reporting

Connect Zonal, Lightspeed, Square, Toast and other EPOS systems into one reporting platform. No more logging into multiple systems.

Automated labour cost tracking

Integrate Fourth, Rotaready, Access and other rota systems with your EPOS data. See labour cost percentage updated daily.

Multi-site performance dashboards

Compare sales, covers, average transaction value and labour efficiency across every location in real time.

Booking and covers analysis

Connect OpenTable, Collins, Resy and other booking platforms to understand covers, no-shows and revenue per booking.

What our solutions mean for your hospitality business:

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Faster data insights

Start each day with the right numbers. Track labour cost percentage, covers per hour and like-for-like sales. Spot issues and act on opportunities before lunch, not after the rush.

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Less admin for managers

Your site managers didn't join hospitality to build spreadsheets. We handle the reporting so they can focus on your guests, food, and team.

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Smarter site comparisons

See at a glance which sites, time periods and offers drive your business. Use real data to make better decisions on staffing, menus and marketing.

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Clearer guest insights

Connect guest comments directly to your business changes. When you adjust menus or train staff, measure exactly how it affects customer happiness.

Why hospitality operators choose us as their partner:

Hospitality sector expertise
We acquired Tahola, specialists in hospitality analytics. We understand EPOS systems, covers, labour costs and the metrics operators need.

Pre-built hospitality dashboards
Tahola-AI includes ready-made dashboards for sales, labour, bookings and site performance. Start reporting in weeks, not months.

Integration with your existing systems
We connect Zonal, Fourth, OpenTable, Collins and other hospitality platforms you already use.

Trusted by over 250 UK businesses
PizzaExpress, Burger King, Tortilla, The Alchemist and 50+ other hospitality businesses rely on our solutions.

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I'd like to learn more

Speak to an expert

Burger King-1

“Burger King isn't the first company where I've worked with Tahola on our reporting and data analytics. In all cases I've found them to be professional, knowledgeable and easy to work with. They know the hospitality sector well which eases my role as they understand what an operator needs without me having to define it in lots of detail.”

Clair Wentzel

Director of IT at Burger King UK
gdk-1

German Doner Kebab: 312 hours saved per year

We connected all EPOS data to Qlik dashboards, eliminating their 35-page weekly Excel report.

✅ 6 hours saved every week
✅ 35 reports condensed to 2 dashboards
✅ All 140+ restaurants in one system

the alchemist

The Alchemist: real-time data for 22 venues

We integrated their EPOS, labour and booking systems with mobile dashboards updated three times daily.

✅ No more manual reporting
✅ Multiple daily data updates
✅ Cross-system performance tracking

PizzaExpress

PizzaExpress: automated reports for 370 restaurants

We rebuilt their daily reporting system in Qlik with automated data validation and mobile-optimised views.

✅ 28 days saved annually
✅ 2.5 hours saved per reload
✅ Zero manual interventions

Chat with our hospitality data experts

A typical agenda:

  • Introductions (5 minutes)
  • What are your current challenges (5 minutes)
  • High-level slides inc. pricing (5 minutes)
  • Product demo and continuous Q&A (40 minutes)

Outcomes:

  • An in-depth technical demo
  • A link to pricing and a bespoke proposal

Feel free to focus us on what you need from the call.

"Tahola really understood what we were trying to achieve. They weren’t just implementing a tool; they were building an infrastructure that gives us flexibility, control, and deeper insights into our sales and revenue.”

jason dale

Jason Dale

Technical Director, Red-Engine
 
Which hospitality sectors do you work with?

We support restaurants and casual dining chains, pubs and bar groups, QSR operators, hotels and accommodation providers, leisure venues, holiday parks, and franchisee networks. Our solutions work for any multi-site hospitality business managing EPOS, labour and booking data across locations.

What is Tahola-AI?

Tahola-AI is a managed reporting platform built for hospitality operators. It connects systems like POS, bookings, labour and finance, and delivers ready-to-use dashboards without requiring an in-house data team.

Read more about Tahola-AI here. 

Is this just for restaurants?

No. We work with restaurants, pubs, bars, hotels, QSRs, holiday parks, leisure venues, and more.

What makes it different from traditional BI tools?

Unlike generic dashboards or off-the-shelf software, Tahola-AI is fully managed. We handle integration, reporting, updates and support. It’s purpose-built for hospitality, not retrofitted for it.

Can it replace manual spreadsheets?

Yes. Many of our customers replace weekly Excel reports with live dashboards and automated email updates. It saves time and improves accuracy across teams.

What if we need something bespoke?

We offer custom projects for operators with complex or unique needs. These include centralised data warehouses, multi-source reporting, and predictive models using Qlik, Snowflake and Microsoft Fabric.

How long does setup take?

Most customers are live within four to six weeks, depending on complexity and system access. Contact us for a quote. 

I want to learn more about Ometis and Qlik

Ometis is a Qlik partner that offers various Qlik products and solutions.

Qlik provides a range of data integration and analytics tools, including Qlik Sense for visualisations, and Qlik Talend Cloud for data integration.

For more detailed information, visit our homepage or book a demo with our team.

Can you help with forecasting and labour planning?

Yes. We build predictive models for sales forecasting, covers prediction and optimal labour scheduling using your historical EPOS and booking data.

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