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Novus-AI

Complete Hospitality Reporting Software

Analytics for single or multi-site organisations

Novus-AI brings all of your data together; EPOS, labour, stock, finance, social, reservations, accommodation, loyalty and much more into one powerful reporting platform, without the need for the  high capex investment of building an in-house system.

No more manual downloads, no spreadsheet chaos. Your data, in one place, arranged to make your life easier.

Trusted by leading brands like Tortilla, Nightcap, and The Alchemist. 

Novus AI without Tahola

Speak to an expert

restaurant analytics

Panic

 

The reality of reporting in hospitality businesses today

For multi-site operators, getting Monday morning reports means: 

  • Hours spent downloading EPOS data 
  • Wrestling with multiple spreadsheets 
  • Missing crucial trading insights when you need them most 
  • Costly manual reporting processes 

The bigger you grow, the harder it gets. That's why successful UK hospitality brands are switching to automated reporting. 

 

Free webinar recording

Check out the recording below to see Novus-AI in action.

A platform that grows with your business

Data platform built for growth for restaurants, hotels, bars, pubs, fast food restaurants, vending machines, entertainment venues – if you can record it, we can build an automated report for it.

Novus AI brings your critical business data together in one place to serve as a single source of truth for the entire business.

Hospitality KPIs

Connect with the tools you already use:

Easy integration with different platforms from multiple areas of the organisation from marketing to sales to finance. These are just some of the solutions we integrate with.

 

Hospitality integrations

 

How does it work?

Novus-AI delivers a modern cloud-based uses best of breed connects to the solutions you use every day and extracts data from them into a cloud-based Snowflake data warehouse. The data is transformed within the Snowflake instance and we have created a series of standard Qlik dashboards for the sector.  Additional dashboards can be created or we can train your users to self-serve. For those with existing BI tools in place it is possible to join directly to the Snowflake instance. 

NOVUS AI v2-3

 

 

customers waiting to be served at a fast food counter with orange branding

 

Implementation services

Our experienced consultants will work with you to ensure you get the most value from the solution. Typically that consists of:

  • Scoping session with stakeholders to understand the outcomes wanted from the project
  • Review of the integrations needed
  • Deployment of the data pipelines
  • Plugging in of the dashboards
  • End-user training including the ability to self-service if customers wish to be able to create additional dashboards

Ongoing support

We have a UK-based support team on hand to answer any queries or issues if they arise. 

Don't just take our word for it ...

Tortilla

 

"Complete visibility across our estate without the manual work." 

 

Nightcap PNG

 

"You'd be silly not to go down the Novus -AI route" 

 

Frequently asked questions

Who owns our data?

You retain full ownership. You can export your data anytime and we provide clear migration paths if needed. 

How long until we're up and running?

Most clients are live within weeks. We handle all technical setup and integration, meaning your team can focus on using the insights in Novus-AI. 

What if we're planning to scale?

Novus AI grows with you. Add sites, users, and integrations as needed. Our pricing scales with your business. 

Do we need a data team to use this?

No. Novus AI is designed for hospitality operators without dedicated data teams. We handle all technical aspects. 

What happens if our EPOS or other systems change?

We support all major hospitality systems and can easily switch your integration to a new provider without losing historical data. 

How secure is our data?

We use enterprise-grade security through Snowflake and maintain strict data protection standards. All data is hosted in the UK. 

What training do our teams need?

If your team can use a web browser, they can use Novus AI. We provide full training and ongoing support. 

How often is the data updated?

Data is refreshed twice daily, with options for more frequent updates if needed. 

What if we already have some reporting tools?

Novus AI can complement existing tools or replace them entirely. We'll work with you to ensure a smooth transition. 

Can we create custom reports?

Yes. While we provide pre-built hospitality dashboards, you can easily create custom reports for your specific needs. 

What's the minimum size business for Novus AI?

We typically work with operators running 10+ sites, but it depends on your specific needs and challenges. 

Which solutions can you integrate with?

The short answer is that we haven't found one yet that we can't connect with but there are many that crop up regularly including:

EPOS: Zonal, Comtrex, Tevalis, 3spos, Oracle, NCR, Datasym, Access

Guest experience: Yumpingo, Feed it back, HGEM, Shiji, ReviewPro, Sentiment, Reputation

Reservations: Bookatable, LiveRES, ResDiary, Sevenrooms, Booked it, OpenTable, design my night

Labour management: Harri, S4Labour, Workforce, Flow, Fourth, Kobas

Social: Facebook, Twitter, X, Google Analytics, Google Ads, Wireless Social

Finance: Microsoft Dynamics, Microsoft Business Central, Sage, SAP, Oracle, JD Edwards, Coda, Infor 

Accommodation: Oracle Hospitality, Guestline, High Level, CMS Hospitality, Zonal Hotel Solutions

CRM & Loyalty: Acteol, Toggle, Yoyo, HubSpot, Microsoft Dynamics, Salesforce

We are adding others all the time so please get in touch if yours isn't showing.

Some of the hospitality companies we work with

Sample Customers - Hospitality

 

Get a FREE demo of Novus-AI

A typical agenda:

  • Introductions (5 minutes)
  • What are your current challenges (5 minutes)
  • High-level slides inc. pricing (5 minutes)
  • Product demo and continuous Q&A (40 minutes)

Outcomes:

  • An in-depth technical demo
  • A link to pricing and a bespoke proposal

Feel free to focus us on what you need from the call.

"I would recommend both Ometis and Qlik to any business. 

 

The knowledge they have on the products and systems is consummate, providing us with experts a phone call away."

tim stanley t brown

Tim Stanley

Group Services Director at T Brown Group