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Hospitality reporting and analytics for UK operators

Ometis is the UK's largest dedicated hospitality data consultancy. We help 50+ operators including PizzaExpress, Burger King, Tortilla and The Alchemist with the full data stack: engineering, integration, analytics and reporting.

We acquired hospitality analytics specialists Tahola in 2025. That means you get both off-the-shelf reporting through Tahola-AI and bespoke builds for complex requirements.

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Trusted by 250+ businesses including:

  • transparent popeyes
  • transparent pizza express
  • transparent burger king
  • transparent bourne leisure
  • cafe nero transparent
  • transparent brewdog
  • transparent azzuri group
  • tortilla
  • mission mars

3 biggest hospitality problems we solve:

Labour costs just went up. Again.

You can't control what the government decides. What you can control is how efficiently every labour hour is spent.

The operators navigating this well -  what are they doing differently?

Find out: 2026 IDC report

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How we help hospitality operators:

1.  Tahola-AI: fully managed reporting

Monthly subscription reporting that connects your existing systems.

Pre-built dashboards for sales, labour cost percentage, covers, booking conversion, site performance, and more. Mobile-ready for GMs and operations teams.

What’s included in Tahola-AI:

  1. Pre-built dashboards tracking sales, labour cost percentage, covers, booking conversion and site performance
  2. Automated reports showing food costs, ATV, revenue per available seat and other hospitality KPIs
  3. Mobile-ready views for GMs, ops teams and regional managers
  4. Integration with tools like Zonal, Fourth, Collins, Access and more

Best for operators who need standard hospitality reporting and want to move quickly

 

 

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2. Bespoke hospitality data solutions

For operators with specific requirements, we build custom data solutions using technologies like Qlik, Sigma, Snowflake, Microsoft, Jedox, or others. You own the data. You own the stack.

For operators who need:
  • Multi-site EPOS integration across different systems
  • Labour and sales forecasting using AI
  • Centralised data warehouses consolidating all sources
  • Custom dashboards for specific roles or metrics
  • "What if" scenario modelling for pricing and staffing

Best for operators building for scale, planning acquisitions, or with unique requirements.

Get in touch

 

tortilla white

“Tahola-AI saves our Operations and Finance teams hours each week and helps us spot opportunities we were missing before, all for a fixed monthly fee.”

Andrew Brook Tortilla

Andrew Brook

Technology Director at Tortilla
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German Doner Kebab: 312 hours saved per year

We connected all EPOS data to Qlik dashboards, eliminating their 35-page weekly Excel report.

✅ 6 hours saved every week
✅ 35 reports condensed to 2 dashboards
✅ All 140+ restaurants in one system

the alchemist

The Alchemist: real-time data for 22 venues

We integrated their EPOS, labour and booking systems with mobile dashboards updated three times daily.

✅ No more manual reporting
✅ Multiple daily data updates
✅ Cross-system performance tracking

PizzaExpress

PizzaExpress: automated reports for 370 restaurants

We rebuilt their daily reporting system in Qlik with automated data validation and mobile-optimised views.

✅ 28 days saved annually
✅ 2.5 hours saved per reload
✅ Zero manual interventions

Check out our other hospitality case studies.

What we build for operators 

Ometis vs others

   Ometis / Tahola-AI  Other hospitality SaaS reporting tools
Built for hospitality  ✅ Yes, by a team with 25+ years of industry experience, offering hospitality-specific dashboards  ✅ Yes
Off-the-shelf reporting  ✅ Yes - Tahola-AI  ✅ Yes
Bespoke builds available when you outgrow off-the-shelf  ✅ Yes, customisations and bespoke work available  ❌ No, limited to product features
A data warehouse you own  ✅ Yes, with a team of engineering experts on hand  ❌ No
Custom forecasting trained on your data   ✅ Yes, AI forecasting trained on your historical data  ❌ No
Hospitality consultants on-hand for support  ✅ Yes, including access to our Head Hospitality Data Strategist  ❌ No
Integration with key third party data suppliers  ✅ Yes, 25+ pre-built integrations across EPOS, labour, stock, bookings, finance and more  Limited integrations


Did we mention that Tahola-AI starts from £95 a month? See a demo.

 

Jon orange (1)

"Operators have a tonne of data. The question is how fast you can act on it. The operators winning right now have automated reporting, so insight lands the morning after trading, not the week after. After that comes AI: people ask operational questions in plain English against data they already trust. Our consultants spend their time getting operators there as fast as possible, and it's exciting to see the efficiency gains among our customers." 

Jon Townsend

Head Hospitality Data Strategist

Why operators choose us as their partner:

Hospitality sector expertise
We acquired Tahola, specialists in hospitality analytics. We understand EPOS systems, covers, labour costs and the metrics operators need. You also get expertise from our Head Hospitality Data Strategist.

Pre-built hospitality dashboards
Tahola-AI includes ready-made dashboards for sales, labour, bookings and site performance. Start reporting in weeks, not months.

Integration with your existing systems
We connect Zonal, Fourth, OpenTable, Collins and other hospitality platforms you already use. See all integrations here. 

Trusted by over 250 UK businesses
PizzaExpress, Burger King, Tortilla, The Alchemist and 50+ other hospitality businesses rely on our solutions.

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Burger King-1

“Burger King isn't the first company where I've worked with Ometis on our reporting and data analytics. In all cases I've found them to be professional, knowledgeable and easy to work with. They know the hospitality sector well which eases my role as they understand what an operator needs without me having to define it in lots of detail.”

Clair Wentzel

Director of IT at Burger King UK

Hospitality data: common questions

What hospitality systems can Ometis connect to?

We integrate 25+ hospitality systems across every data category operators need:

  • EPOS: Aloha (NCR), Zonal, MCR Simphony, Oracle Simphony, Datasym Stockade, Comtrex, Tevalis and Toast
  • Labour and rota: Rota Ready, Harri, Fourth, S4 and Workforce
  • Stock and procurement: Kitchen Cut, MarketMan, Procure Wizard, plus EPOS-native stock in Zonal, Fourth and Comtrex
  • Guest experience: HGEM, Feed It Back (125 Data & Insights) and Reputation
  • Bookings: Collins, Tonic (both Design My Night), Dojo and OpenTable
  • Finance: Business Central, Sage Intacct and SAP
  • Marketing and social: Yext, Atreemo, Meta Ads, Google Ads and Google Analytics
  • Delivery and other: Deliveroo, Como and CGA

If a system you use isn't on this list, we build custom connectors for anything with an API or data export.

Do you do data engineering as well as dashboards?

Yes. Data engineering is half of what we do. Pipelines, warehouses, integration, modelling and validation, all built and supported by our UK team. This separates us from vertical SaaS and from pure BI consultancies. 

Should we buy a SaaS tool or build something bespoke?

Most operators benefit from a combination. SaaS or Tahola-AI handles standard reporting fast. Bespoke handles the things that make your business different: multi-brand consolidation, AI forecasting trained on your data, finance models, acquisitions.

 

We can help you decide which route fits your business best.

Can you work alongside our existing BI setup?

Yes. We work in Qlik, Power BI, Tableau, Sigma and others. We can extend your existing setup, fix performance issues, or migrate to a different platform if it makes sense. Our engineering work feeds whatever BI tool you already use. Check out our analytics and data platform audits.

How much does it cost?

Tahola-AI starts from £95 a month per site - see the pricing page for more information. For a bespoke solution, get in touch.

Chat with our hospitality data experts

A typical agenda:

  • Introductions (5 minutes)
  • What are your current challenges (5 minutes)
  • High-level slides inc. pricing (5 minutes)
  • Product demo and continuous Q&A (40 minutes)

Outcomes:

  • An in-depth technical demo
  • A link to pricing and a bespoke proposal

Feel free to focus us on what you need from the call.

"Ometis really understood what we were trying to achieve. They weren’t just implementing a tool; they were building an infrastructure that gives us flexibility, control, and deeper insights into our sales and revenue.”

jason dale

Jason Dale

Technical Director, Red-Engine