Tahola-AI bookings app

Most operators know their NPS score. Few know which site is driving it down, which product is behind it, or how it correlates with their sales performance.

For ops leaders in multi-site hospitality who need a consistent, consolidated view of guest feedback across the entire estate.

Tahola-AI in action

Pricing packages

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Where guest feedback reporting falls short:

Feedback sits in separate platforms, making it impossible to see a consistent picture across all sites.

Recurring issues stay hidden until they have already affected scores and guest behaviour.

The link between feedback and trading performance is never visible because the data never sits together.

What Tahola-AI delivers:

✅ NPS and sentiment analysis

A consolidated view of NPS and guest sentiment across every site, region and brand, tracked over time.

See how scores are moving, understand what is driving them, and identify which sites need attention before scores deteriorate further.

✅ Product and feedback analysis

Understand which products are continually impacting overall satisfaction, both positively and negatively.

Use that data to inform menu decisions, training priorities and service improvements rather than relying on anecdotal feedback.

✅ Automated alerting

The app monitors feedback continuously and sends automated alerts when reviews deviate from the norm, both positive and negative, so operational teams can respond promptly rather than discovering issues during a weekly review.

✅ Feedback versus trading performance

uest feedback sits alongside sales, labour and bookings data in one view.

Understand how NPS correlates with covers, spend per head, labour deployment and ENPS, so the relationship between guest experience and commercial performance is always visible.

“Tahola-AI saves our Operations and Finance teams hours each week and helps us spot opportunities we were missing before, all for a fixed monthly fee.”

Andrew Brook

Head of IT at Tortilla

Perfect for your team:

General managers

Review NPS and sentiment at site level over time and drill into the detail behind a score rather than just seeing the number.

Understand which recurring issues are affecting guest satisfaction and act on them before they compound.

Regional and ops managers

Consolidate feedback across all sites or a selected group and compare performance across locations.

Receive automated alerts when specific reviews come in or overall scoring changes, and understand how feedback correlates with sales performance and labour deployment.

Head office and finance

Compare KPIs from across all data sources to understand their impact on guest feedback.

See how NPS relates to covers, spend per head and labour turnover, and use those insights to set expectations and hold sites accountable.

General managers

Regional and ops managers

Head office and finance

Book a demo

See pricing

Booking integrations

Connect platforms you already use to flow into Tahola-AI automatically:

HGEM
FeedItBack / 125 Data and Insights
Reputation

Need something else? We build custom integrations for any platform with an API or data export.

Google Analytics

Website traffic, conversion funnels and source attribution.

See your guest experience data in Tahola-AI

A typical agenda:

Introductions (5 minutes)
What are your current challenges (5 minutes)
High-level slides inc. pricing (5 minutes)
Product demo and continuous Q&A (40 minutes)

Outcomes:

An in-depth technical demo
A link to pricing and a bespoke proposal

Feel free to focus us on what you need from the call.

"We now have a unified, structured data platform that gives us the ability to analyse revenue and sales mix across all of our venues, no matter where they are.

This is a huge step forward in how we use data to drive the business."

Jason Dale

Technical Director, Red-Engine