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Ometis helped Pizza Express save 28 days with Qlik automation

pizza express 3

Industry

Hospitality

Challenge

Pizza Express's daily flash reports couldn't match their growing business needs, with data inconsistencies and poor mobile access frustrating key leaders across 370 UK restaurants.

Results

Automated data validation and mobile-optimised reporting saved 28 days annually, while eliminating manual interventions during data reloads.

Key products

Qlik, Qlik Talend Cloud , Snowflake

www.pizzaexpress.com/
2.5
hours saved per reload
28
days saved annually
0
manual interventions needed
Mobile
reporting adopted

"A much more reliable platform and offers more flexibility in handling external data source issues such as missing sales."

Dan Williams

Head of Data & Business Intelligence at PizzaExpress

pizza express 2

About PizzaExpress

PizzaExpress is one of the UK's leading restaurant chains, serving Italian cuisine since 1965. The company operates hundreds of restaurants across the UK and internationally, serving millions of customers annually. With its extensive network and diverse menu offerings, PizzaExpress relies heavily on data analytics to track restaurant performance, manage costs, and optimise operations.

The challenge

PizzaExpress's SQL Server Reporting Services (SSRS) system struggled with daily flash reports, causing data consistency issues and poor user experience. Key leaders found the mobile presentation inadequate, while making changes was time-consuming.

The business needed a new solution as they planned to move away from SSRS due to QCDI and Snowflake integration.

The solution

The team chose to rebuild their reporting system in Qlik, implementing:
    • Automated data validation through end-to-end apps
    • Automated sales QVD reloads
    • Enhanced desktop and mobile presentation
    • Maintained email distribution system

"Working with PizzaExpress showed how the right technology can transform daily operations. Their commitment to data-driven decision making matched perfectly with our expertise in Qlik. We're proud to have delivered a solution that saves their team significant time while improving data reliability."

— Chris Lofthouse, Commercial Director and Delivery Consultant, Ometis

The results

The new system delivered immediate impact:

  • Saved 2.5 hours per reload with zero manual intervention needed
  • Reduced risk of data discrepancies through consistent sales reporting
  • Improved mobile and desktop user experience
  • Fixed external data source issues, automatically handling missing sales data that previously required manual intervention
     

Next steps

If you're frustrated by slow and inaccurate reporting processes, we can help. 

We've proven that modern financial reporting doesn't have to mean system crashes, maintenance headaches, or delayed insights. 

Book a call with our team to see how we can help. 

Let's automate your reporting and save you time:

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